MSc BDS PGCTLCP PGDip Implant Dentistry & 787 Training Captain British Airways and Director PWF Solutions Ltd
Summary
Captain Hawkins will look at how aviation has developed structures and techniques to foster a “Just Culture” which promotes an open reporting philosophy. He will explain how lessons are learned from incidents and how those lessons are shared across aviation as an industry as well as how feedback loops are created and are used to support, educate, train, and improve the skills of those in operational roles on the flight deck.
Professor Wright will discuss how the dental practitioner and the dental team are often considered to be infallible. We deal with the most intimate aspects of human life and given such responsibility we are not allowed to make an error, and if we do the patient holds us accountable. Professor Wright will talk about the prevalence and significance of errors in dentistry, and with the aid of real life litigation cases offers advice of how we can minimize errors within our practice teams.
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