PLEASE NOTE THIS LECTURE HAS BEEN POSTPONED AND WILL NOW TAKE PLACE ON 2ND JULY 2020
Dr Mervyn Druian
The lecture will focus on relationship building, team building, case presentation and practice profitability. We will discuss Maslow’s Hierarchy of needs and ask ourselves what do the patients want from the dentist.
The lecture will demonstrate how a practice can thrive in challenging times, leading to win-win for the team, the patient and the dentist.
Educational Aims and Objectives
The aim of the lecture is to give the audience the verbal skills to communicate with patients at a level that is perfectly understood by all. The objective is to take the stress out of dentistry creating a happy and convivial environment where the dentist and team look forward to going to work and the patient looks forward to their visit to the practice.
A, B, D
BDA 64 Wimpole Street, London, W1G 8YS
Registration from 6.30pm
Lecture from 7.15pm